It was a cool Saturday. Not exactly cool per se when you have to work practically for the full weekend, but it was cool nonetheless.
It was one of those Saturdays where you just woke up feeling great, beautiful, positive and bubbling regardless of what might actually be going on in your starved stomach or crying bank account. Lol. 😂
Let’s get back on track, shall we?
It’s Saturday and I’m at work attending to patients at the children emergency Pharmacy. It’s a busy day as most of the parents want to discharge their kids due to the ongoing health workers strike at the time.
At the time, I happened to be the only pharmacist as the duty post there and I have a queue of people waiting for me. Prescriptions in their hands, and several who just want to exit the hospital in quick time.
I’m a cheerful girl, and I say that with all humility. Now, try to picture me on a day when I woke up feeling so good. Talk about supercool + cheerful. 😁😂
This is getting long but let me quickly summarise.
A woman comes to join the queue and begins to raise her voice at me, asking me to hurry. I try to explain calmly to her that she met others here. She protests that her situation is more urgent. I smile in my head because she looks like she’s ready for trouble.
I ignore her and continue but she raises her voice again and others before her permit her so she can be attended to first.
I attend to her and we move on.
The crowd is reducing and occasionally a pool of people gather at the counter but it’s all under control as I attend to them swiftly and professionally too. 👸😊✌
At some point, I have a small crowd and guess who shows up again – the woman from before.
This time she sits but is nagging and cursing under her breath.
Woman: Please, make it snappy o.
Me: Madam, I’m trying.
Woman: You can try harder. Please be fast, we are not here to play.
And that’s when it happened…
I still feel ashamed but I don’t know if it was the attitude she brought before now or if it was the disregard she showed to others who were on the queue before her or even maybe the disrespect she accorded me.
I still don’t know which it was but I’m not proud of what I did next. And I’ll tell you…
Me: (while taking a pause from what I was doing) Madam, you don’t get to do that. You don’t just walk up here and act like this place was built just for you alone to be attended to. I’m not playing here, you met people here, so be patient till it gets to you.
That was my mistake…
One thing I’ve learnt overtime is not stooping low to get yourself dirty in the mud with others. You don’t compete to see who’s more crazy when you meet a madman. But at that point, I forgot that.
I actually felt like I was being just and all at the time but minutes later I felt rude especially when she began to query how I could talk to her that way, and yes she made reference to how young I was compared to her. Sigh!
But that’s by the side.
While still feeling dirty from the mud stuck to my skin and all. I prayed silently and then tried to cheer myself up again when something else happened.
Another crowd showed up and there was a man who wanted to jump the queue, a teenager was before him but he wanted to cheat her. At this point, I playfully ignored him and attended to the girl against his wish.
I did all that while smiling even when he insulted me and called me corrupt amidst other things.
I didn’t even realise I had said, “thank you.”
And that’s when the rainbow came out smiling bright.
Another man on the queue said something.
Man: Pharmacist, you’re a good person. Take it from me, look at how you’re attending to us despite how he’s talking to you. Keep it up.
Let’s take a moment…
I’m not here to glorify myself or anything but that Saturday taught me a lot. The man gave a compliment but I tried to picture if he would have said the same had he witnessed my episode with the woman from before? 😓
Here I’d be sharing some lessons I learnt…
- External factors and pressures shouldn’t dictate your response. You make the decision.
- Never ever allow people determine who you are. Remain good and don’t get adulterated by the negativity around. (I know this is tough but it’s not impossible).
- Have an internal audit system. Check your words, actions and thoughts. Do they sit right with you and God? Would they bring smiles to someone’s face or would they cause them to be bitter?
- Don’t play dirty because everyone else is dancing in the mud. I know a little fun won’t hurt, but make sure your fun is positive and without prejudice.
- One negative act can counter all your good deeds. One good act can easily give you a new image too. First impressions matter and maintaining that good impression counts too. Keep doing the good you do!
- People are watching, people are learning from you, whether you realise it or not. Don’t lose the chance to be a positive influence out of carelessness.
- Make a U-turn if you say things easily without considering your neighbor. We all make mistakes. Rise above your mistakes, apologise if you need to. Forgive. And simply love.
- A smile is the best accessory that can accompany your outfit. Smile and let it come from your heart. Never get stingy with your smile.
So, that’s it…
I’d sharing more lessons from my personal experiences this year. Stay glued, read and share.
I’d love to hear your thoughts too. So do well to drop a comment. 😉